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Senior Systems Support Engineer
Keeper Security, Inc.
Chicago, IL
Category
Security
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Job Description
Keeper is seeking a driven Senior Systems Support Engineer to join their B2B support team in the United States. The role involves providing technical support to clients, resolving issues, and contributing to the company's security software development. Keeper's cyber security solutions are trusted by millions and organizations globally. This is a fully remote position offering excellent career growth.
Requirements
Provide exceptional customer service
Track and monitor support cases
Escalate critical situations
Identify and document issues
Develop and maintain technical documentation
Benefits
Medical, Dental & Vision
Employer Paid Life Insurance
Voluntary Short/Long Term Disability Insurance
401k
PTO plan
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