Senior Teammate Relations Specialist (Remote)

Atlantic Union Bank
Richmond, VA
Category Customer Service
Remote
Job Description
The Senior Teammate Relations Specialist will serve as a trusted partner to leaders across the business, helping shape a workplace where fairness, respect, and inclusion are standard. This role will execute our Teammate Relations strategy with care and compliance, coaching managers, guiding policy application, and leading investigations that support our values.

Requirements

  • Act as a trusted advisor to managers on Teammate Relations matters of moderate complexity
  • Coach and guide leaders on appropriate documentation, feedback conversations and progressive discipline
  • Conduct fair, objective investigations and recommend appropriate next steps based on findings
  • Consult on and resolve medical or religious accommodation requests
  • Prepare recurring reports, including semi-annual Board Audit Committee reports, weekly and monthly teammate relations updates, and ad hoc summaries
  • Interpret and advise on Atlantic Union Bank policies, teammate handbook provisions, and employment law
  • Represent Atlantic Union Bank with third party entities on Teammate related decisions
  • Identify policies and procedural gaps and provide recommendations that support the Teammate experience
  • Draft and maintain documentation of Teammate relations policies, processes, and procedures
  • Administers and manages the SAFE Act program through the National Mortgage Licensing System
  • Manage HR Connect tickets and identify trends for potential process improvements or education opportunities
  • Support communication and training efforts by developing presentations and learning materials
  • Act as a point of contact for Internal Audit
  • Partners with HR Operations on organization changes and restructures
  • Perform other duties as assigned to support the function and team

Benefits

  • Comprehensive benefits package
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