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Senior Technical Consultant (ITOM Expert) Public Trust Clearance
ServiceNow
San Diego, DC
Category
Consulting
Apply for Job
Job Description
ServiceNow is seeking a Senior Technical Consultant, ITOM Workflow to support customer engagement teams. This role focuses on configuring ITOM products to accelerate business outcomes, driving customer satisfaction and adoption, and providing expert guidance on how to leverage ServiceNow's platform. The position involves collaborating with customers, leading workshops, and delivering technical solutions.
Requirements
A current ServiceNow Certified System Administrator (CSA) certification
At least 3 years of configuration/development experience for complex technologies
Demonstrated ability to influence and consult in ITOM
Strong understanding of leading ITOM practices
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
Strong interpersonal and customer-centric attitude
Benefits
Health plans
401(k) Plan
Employee ESPP
Matching donations
Flexible time away plan
Family leave programs
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