Senior Technical Product Manager - Conversational AI

LivePerson
New York, NY
Remote
Job Description
Role Overview

This role focuses on the end-to-end AI lifecycle, encompassing systems for products Conversational AI, Conversational Builder, Agent Assist, KAI etc. You will be responsible for defining the technical roadmap to enhance AI accuracy, scalability, and performance, ensuring seamless and intelligent handling of customer interactions.

What You Will Do

Key Responsibilities & Impact: Product Strategy, Feature Prioritization, Roadmap Planning, Cross-Functional Collaboration, Scalability and Performance, Market Analysis, Customer Engagement, Go-to-Market Strategy, Performance Tracking, Thought Leadership.

Why It Might Be a Fit

Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, Business, or a related field, 7+ years of experience in product management, deep understanding of Conversational AI systems, proven ability to develop and execute product strategy, strong analytical skills, excellent communication, collaboration, and leadership skills.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field
  • 7+ years of experience in product management
  • Deep understanding of Conversational AI systems
  • Proven ability to develop and execute product strategy
  • Strong analytical skills
  • Excellent communication, collaboration, and leadership skills

Benefits

  • Health & Wellbeing: Medical, Dental, and Vision Insurance
  • Wellness Resources: Access to wellbeing resources and programs
  • Financial Security & Growth: 401(k) Retirement Plan, HSA & FSA Plans, Employee Stock Purchase Program (ESPP)
  • Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance
  • Development: Access to internal professional development resources
  • Time Away & Family Support: Flexible Paid Time Off (PTO), Paid Public Holidays, Generous Parental Leave Policy
  • Workplace Flexibility: Remote-First Model
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