Role OverviewThe Senior Technical Support Specialist will perform district or school-based duties providing technical assistance with the installation and maintenance of hardware, software, network communication, and workstations. Employees in this classification function at an operational capacity and perform a variety of duties including troubleshooting, technical support, training functions, server and database maintenance, and web page maintenance and design.
What You Will Do
Responsibilities include troubleshooting and maintaining district-approved site-based networks, workstations, peripherals, and databases. The Specialist will provide technical support for computer hardware and software applications, assist users with district-approved software, and implement the installation, relocation, and/or modifications of district-approved workstations and monitors.
Why It Might Be a Fit
The ideal candidate will have a Bachelor's degree in information technology, computer science, or a closely related field, and a minimum of one year of related experience. The Specialist will be responsible for keeping up to date on current technology, attending training to ensure skill level in various technologies, and maintaining accurate information as part of their job responsibilities.
Requirements
- Bachelor's degree in information technology, computer science, or a closely related field
- Minimum of one year of related experience
- Two years of related college courses or equivalent vocational/technical education/certification along with two years of technology experience
Benefits
- Salary Schedule
- 12 month, 8 hours per day work schedule
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