SENIOR TELLER (Shaw)

SAFE FCU
Sumter, SC
Category Customer Service
Job Description
An experienced member of the team engaged in teller operations, working with other team members to ensure that work is performed in accordance with established policies and procedures.

Requirements

  • Assists Manager with coaching, motivation and mentoring of teller department in order to meet assigned goals
  • Approves checks and holds on accounts, and provides teller overrides
  • Processes returned checks daily including collections through legal means and charge offs
  • Calculates branch cash needs and initiates orders and deliveries
  • Responsible for performing required weekly alarm checks and responding to alarm calls as needed
  • Performs audits on teller drawers, ATMs, CDMs, recyclers, cash vault and coin vault at designated intervals
  • Assists in training and cross training of other employees
  • Balances coin vault daily and maintains operations of coin machine including daily cleaning of machine
  • Receives and ships coin
  • Prepares and ships mutilated currency
  • Prepares money, replenishes and balances ATM, CDM and recyclers at designated intervals
  • Researches outages in teller cash and checks
  • Remits money orders
  • Orders needed supplies for the department and/or branch bi monthly
  • Prepares teller work schedule
  • Balances assigned general ledgers
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