Senior User Researcher & AI Research Operations

Study.com
Mountain View, CA
Category Data Analyst
Job Description
Study.com is seeking a Senior User Researcher & AI Research Operations to lead and modernize their research team across product, marketing, brand, and AI transformation. The role involves conducting user research, managing contractors, and leveraging AI to improve the speed, quality, and impact of research. They are a leading online education platform helping over 30 million learners and educators, focused on innovative education tools and services.

Requirements

  • 5+ years in user research roles
  • Deep fluency in qualitative and quantitative research methods
  • Experience managing contractors, vendors, and agencies
  • Expert knowledge of AI tools and userTesting tools
  • Strong leadership and enablement skills
  • Fluent in English (written and verbal)

Benefits

  • Equal employment opportunities
  • Recognition from various industry awards
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