Senior User Researcher

Peloton Interactive
New York, NY
Job Description
Role Overview

Peloton is seeking a Senior User Researcher to support the innovation, iteration, and optimization of our Bike, Tread, and Row products, as well as the development of future Peloton products and experiences. The Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers.

What You Will Do

Conduct user research for hardware and software, and the interaction between the two. Compile and present findings to stakeholders to enable strategic product decisions and design product improvements.

Why It Might Be a Fit

This role requires 5+ years of user research and testing experience, including experience working across both hardware and software product teams. The ideal candidate will have a strong foundation in hardware, human factors, or physical product development, and experience analyzing research findings and reporting concise and concrete insights and recommendations.

Requirements

  • 5+ years of user research and testing experience
  • Experience working across both hardware and software product teams
  • Strong foundation in hardware, human factors, or physical product development
  • Experience analyzing research findings and reporting concise and concrete insights and recommendations

Benefits

  • Medical, dental and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability
  • Access to mental health services
  • 401k, tuition reimbursement and student loan paydown plans
  • Employee Stock Purchase Plan
  • Fertility and adoption support and up to 18 weeks of paid parental leave
  • Child care and family care discounts
  • Free access to Peloton Digital App and apparel and product discounts
  • Commuter benefits and Citi Bike Discount
  • Pet insurance
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