Senior Wireless Sales Expert - Tyler, TX

Consumer Cellular
Tyler, TX
Category Customer Service
Job Description
At Consumer Cellular, we're redefining Retail! We're on a mission to be the most beloved wireless company in the nation, and that starts with our people. We're transforming the retail experience by doing things differently. When guests walk into our stores, they're greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. As a Senior Wireless Sales Expert, you'll build relationships, guide guests through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers.

Requirements

  • High school diploma is required
  • 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred)
  • Demonstrated ability to meet or exceed sales goals
  • Experience operating a POS system with strong attention to transaction accuracy
  • Proficient with Microsoft Office (Word, Excel, and PowerPoint)
  • Flexible availability, including evenings and weekends
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

  • Competitive base pay with potential for shift differential, overtime and bonus pay
  • Medical insurance (98% company-paid for full-time employee only coverage)
  • Dental and Vision insurance (100% company-paid for full-time employee only coverage)
  • 401(k) company match of 100% up to 6% of your pay
  • Discounted Consumer Cellular wireless phone plan for employees
  • Paid Time Off (PTO) available following a 30-day waiting period*
  • 6 company-paid holidays plus 16 hours of floating holiday accrual per year
  • Flexible Spending Accounts (FSA) for health care and dependent care expenses
  • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
  • Long-Term Disability insurance (100% company-paid)
  • Employee Assistance Program (100% company-paid)
  • Education reimbursement
  • Employee rewards program
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