Role OverviewAs a Senior Wireless Sales Expert at Consumer Cellular, you will build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You will be part of a retail team that is redefining the retail experience by doing things differently. You will represent the company's people-first culture and create a welcoming, comfortable store environment.
What You Will Do
You will sell devices, plans, and services, consistently meeting or exceeding individual performance goals. You will simplify technology into easy, real-world conversations and stay current on promotions and product knowledge. You will also be responsible for opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests.
Why It Might Be a Fit
You will be a fit for this role if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have the opportunity for leadership development, skill-building, and career progression in a rapidly expanding company.
Requirements
- High school diploma
- 1–2 years of retail keyholder experience
- Demonstrated ability to meet or exceed sales goals
- Experience operating a POS system with strong attention to transaction accuracy
- Proficient with Microsoft Office (Word, Excel, and PowerPoint)
- Flexible availability, including evenings and weekends
- Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items
Benefits
- Competitive base pay
- Potential for shift differential, overtime and bonus pay
- Medical insurance (98% company-paid for full-time employee only coverage)
- Dental and Vision insurance (100% company-paid for full-time employee only coverage)
- 401(k) company match of 100% up to 6% of your pay
- Discounted Consumer Cellular wireless phone plan for employees
- Paid Time Off (PTO) available following a 30-day waiting period
- 6 company-paid holidays plus 16 hours of floating holiday accrual per year
- Flexible Spending Accounts (FSA) for health care and dependent care expenses
- Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
- Long-Term Disability insurance (100% company-paid)
- Employee Assistance Program (100% company-paid)
- Education reimbursement
- Employee rewards program
]]>