Senior Wireless Sales Expert

As a Senior Wireless Sales Expert, you will build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You will be part of a retail team that transforms the retail experience by doing things differently. You will work in a store environment that feels like a living room, with a team that genuinely loves what they do. You will be trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests.

What You Will Do

You will deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors. You will connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance. You will confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals.

Why It Might Be a Fit

You will fit in if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will be part of a team that is redefining Retail and transforming the retail experience by doing things differently.

Requirements

• High school diploma is required.
• 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program