Role OverviewAs a Senior Wireless Sales Expert, you will build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You will be part of a retail team that transforms the retail experience by doing things differently. You will create a welcoming, comfortable store environment, deliver exceptional customer service, and model professionalism, positivity, and strong sales behaviors.
What You Will Do
Your day-to-day responsibilities will include selling devices, plans, and services, simplifying technology into easy, real-world conversations, staying current on promotions and product knowledge, and ensuring the store is secure, organized, and ready to serve guests.
Why It Might Be a Fit
You will fit in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have opportunities for leadership development, skill-building, and career progression as part of our rapidly expanding retail team.
Requirements
- High school diploma is required.
- 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred).
- Demonstrated ability to meet or exceed sales goals.
- Experience operating a POS system with strong attention to transaction accuracy.
- Proficient with Microsoft Office (Word, Excel, and PowerPoint).
- Flexible availability, including evenings and weekends.
- Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
Benefits
- Competitive base pay with potential for shift differential, overtime, and bonus pay
- Medical insurance (98% company-paid for full-time employee only coverage)
- Dental and Vision insurance (100% company-paid for full-time employee only coverage)
- 401(k) company match of 100% up to 6% of your pay
- Discounted Consumer Cellular wireless phone plan for employees
- Paid Time Off (PTO) available following a 30-day waiting period*
- 6 company-paid holidays plus 16 hours of floating holiday accrual per year
- Flexible Spending Accounts (FSA) for health care and dependent care expenses
- Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
- Long-Term Disability insurance (100% company-paid)
- Employee Assistance Program (100% company-paid)
- Education reimbursement
- Employee rewards program
]]>