Senior Wireless Sales Expert

Consumer Cellular
Charlotte, NC
Category Retail
Job Description
Role Overview

As a Senior Wireless Sales Expert, you will build relationships with guests, guide them through decisions with patience and expertise, and create moments that turn first-time visitors into lifelong customers. You will be part of a retail team that transforms the retail experience by doing things differently.

What You Will Do

You will deliver exceptional customer service, model professionalism, positivity, and strong sales behaviors, and simplify technology into easy, real-world conversations. You will also sell devices, plans, and services, consistently meeting or exceeding individual performance goals.

Why It Might Be a Fit

You will fit in here if you believe work should feel meaningful, relationships should come before transactions, and service should feel human. You will have opportunities for leadership development, skill-building, and career progression.

Requirements

  • High school diploma
  • 1–2 years of retail keyholder experience
  • Demonstrated ability to meet or exceed sales goals
  • Experience operating a POS system with strong attention to transaction accuracy
  • Proficient with Microsoft Office (Word, Excel, and PowerPoint)
  • Flexible availability, including evenings and weekends
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Benefits

  • Competitive base pay
  • Shift differential
  • Overtime pay
  • Bonus pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) company match
  • Discounted Consumer Cellular wireless phone plan
  • Paid Time Off (PTO)
  • 6 company-paid holidays
  • Floating holiday accrual
  • Flexible Spending Accounts (FSA)
  • Life and AD&D insurance
  • Long-Term Disability insurance
  • Employee Assistance Program
  • Education reimbursement
  • Employee rewards program
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