Server - Article One Lounge

Hyatt
Washington, DC
Category Hospitality
Job Description
Role Overview

Join us as a Lounge Server at the Hyatt Regency Washington on Capitol Hill hotel. You will assist guests with their beverage and food selections, gain menu knowledge, and provide exceptional service in a fast-paced environment.

What You Will Do

Primary responsibilities include assisting guests, maintaining a sanitary environment, and engaging in casual conversation with guests to create an exceptional experience.

Why It Might Be a Fit

We are looking for someone with flexibility, refined communication skills, and a friendly demeanor. Serving experience and liquor knowledge is preferred.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal communication skills
  • Friendly and approachable demeanor
  • Ability to provide outstanding customer service
  • Detail-oriented and organized
  • Ability to use our computer systems and applications
  • Adept at handling a variety of guest interactions with professionalism and warmth
  • Serving experience and liquor knowledge is preferred
  • Ability to read, write, and speak fluent English
  • Must have physical stamina to lift moderate amounts of weight
  • Ability to stand for long periods of time

Benefits

  • Medical / Dental / Vision Insurance
  • Life Insurance
  • Pension and 401k
  • Paid vacation, sick days, and holidays
  • Paid family bonding time and adoption assistance
  • Free room nights after 90 days
  • Discounted and friends & family room rates
  • Tuition reimbursement
  • Free meal during the workday
  • Employee Stock Purchase Plan
  • Discounts at various retailers
  • Growth potential locally and throughout the country
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