Role OverviewJoin us as a Lounge Server at the Hyatt Regency Washington on Capitol Hill hotel. You will assist guests with their beverage and food selections, gain menu knowledge, and provide recommendations. Other duties include maintaining a sanitary environment and engaging in casual conversation with guests.
What You Will Do
Assist guests with their beverage and food selections, gain menu knowledge, provide recommendations, maintain a sanitary environment, and engage in casual conversation with guests.
Why It Might Be a Fit
We are looking for someone with the flexibility to work any day of the week, including weekends and holidays, and the ability to provide outstanding customer service in a fast-paced environment.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Friendly and approachable demeanor
- Ability to provide outstanding customer service
- Detail-oriented and organized
- Ability to use our computer systems and applications
- Adept at handling a variety of guest interactions with professionalism and warmth
- Serving experience and liquor knowledge is preferred
- Ability to read, write, and speak fluent English
- Must have physical stamina to lift moderate amounts of weight
- Ability to stand for long periods of time
Benefits
- Medical / Dental / Vision Insurance
- Life Insurance
- Pension and 401k
- Paid vacation, sick days, and holidays
- Paid family bonding time and adoption assistance
- Free room nights after 90 days
- Discounted and friends & family room rates immediately
- Tuition reimbursement
- Free meal during the workday
- Employee Stock Purchase Plan
- Discounts at various retailers
- Growth potential locally and throughout the country
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