Server 1

ClubCorp
Any Location, PA
Category Customer Service
Job Description
Server 1 is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Invited’s service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention.

Requirements

  • Maintain high standards of service, following the Invited F&B service training program.
  • Provide food and beverage service to members/guests, executing orders in a timely manner.
  • Ensure a complete knowledge of the à la carte menu, including daily features and specials.
  • Greet members by name and provide a warm welcome, making them feel at home.
  • Assist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail.
  • Handle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly.
  • Complete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked.
  • Follow club standards for cleanliness, organization, and safety.
  • Support management by completing additional duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs
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