Server Assistant at Pacific Point Lounge

Hyatt
Carlsbad, CA
Category Customer Service
Job Description
Role Overview

The Server Assistant is responsible for assisting the Server in serving the guest, with a focus on good communication skills and the ability to lift moderate weight. This is a fast-paced position with continual customer contact.

What You Will Do

Greet and welcome guests, understand customer needs, communicate with servers and colleagues, ensure orderliness and safety guidelines around the restaurant.

Why It Might Be a Fit

A true desire to satisfy the needs of others, refined verbal and written communication skills, experience in guest services, and a professional presentation are required.

Requirements

  • Refined verbal and written communication skills
  • Experience and thorough understanding of guest services
  • Previous experiences in a luxury resort preferred
  • Must possess a professional presentation
  • Outstanding guest services skills
  • Sophisticated verbal & written communication skills
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must have physical stamina to lift moderate amounts of weight
  • Ability to stand for long periods of time

Benefits

  • Complimentary Employee Meal and Parking
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Account
  • Paid holidays, vacation and sick leave
  • 401K with Matching
  • Employee Stock Purchase Plan
  • Educational Reimbursement
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