Server

Brand-Essence
New York, NY
Category Hospitality
Job Description
Role Overview

The Server is responsible for delivering an elevated dining experience through exceptional hospitality, expert menu knowledge, attentive service, and thoughtful salesmanship. This role is central to building meaningful guest relationships, anticipating needs, and confidently guiding guests through both the food and beverage menus.

What You Will Do

Welcome and engage guests with warmth, professionalism, and genuine enthusiasm throughout their dining experience. Develop and maintain expert knowledge of the complete food and beverage menus, including ingredients and preparation methods.

Why It Might Be a Fit

The ideal candidate combines professionalism, product knowledge, attention to detail, and emotional intelligence to deliver the highest standards of luxury hospitality.

Requirements

  • Minimum 2 years of serving experience in an upscale, luxury, or fine dining restaurant.
  • Passion for hospitality and delivering exceptional guest experiences.
  • Proven ability to build guest relationships and provide personalized service.
  • Demonstrated success in food and beverage sales, suggestive selling, and upselling premium menu items.
  • Extensive knowledge of fine dining service standards and etiquette.
  • Comprehensive understanding of food ingredients, preparation methods, dietary restrictions, food allergies, and beverage pairings.
  • Strong knowledge of wine, champagne, cocktails, spirits, and responsible alcohol service.
  • Excellent communication and interpersonal skills; ability to communicate effectively with guests, team members, and management.
  • Ability to multitask and manage multiple tables while maintaining attention to detail.
  • Strong organizational and time management skills.
  • Basic math and POS proficiency.
  • Working knowledge of Department of Health regulations and New York State food and beverage laws.
  • Must be at least 18 years of age to serve alcohol in New York State.
  • New York State ATAP (Alcohol Training Awareness Program) certification required, or ability to obtain within the timeframe required by the Company.
  • NYC Department of Health & Mental Hygiene Food Protection Certificate preferred.
  • High school diploma or equivalent preferred.
  • Must be legally authorized to work in the United States without employer sponsorship.

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • 401(k) or other retirement plan
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Flexible schedule
  • Opportunities for advancement
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