Service Account Coordinator

Alphabe Insight
Birmingham, AL
Job Description
Role Overview

The Service Account Coordinator will serve as an important point of contact between clients and internal teams, assisting with account coordination, service requests, documentation, scheduling, follow-ups, and day-to-day client communication.

What You Will Do

Coordinate day-to-day activities for assigned client accounts, serve as a professional point of contact for client questions and service requests, and assist with scheduling, service coordination, and account follow-ups.

Why It Might Be a Fit

The ideal candidate will have strong organizational and time-management skills, excellent written and verbal communication skills, and a professional and customer-focused attitude.

Requirements

  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Professional and customer-focused attitude
  • Ability to manage multiple accounts, priorities, and deadlines
  • Strong attention to detail and accuracy
  • Comfortable working independently and as part of a team
  • Strong problem-solving and critical-thinking skills
  • Ability to maintain organized records and documentation
  • Basic proficiency with common office and business software

Benefits

  • Competitive salary of $50,000 – $55,000 per year
  • Full-time employment
  • Professional growth and advancement opportunities
  • Supportive and collaborative work environment
  • Exposure to multiple areas of business operations and client coordination
  • Opportunity to take on additional responsibilities as the company grows
  • Stable position within a developing organization
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