Service Account Coordinator

Gaylor Electric
Tampa, FL
Category Customer Service
Job Description
The Service Account Coordinator plays a vital role in the success of the organization/department, responsible for the day-to-day management of assigned customer accounts, providing customer support, upselling, technical assistance, and general relationship management.

Requirements

  • Serve as the primary business contact for all service customers
  • Manage the overall and ongoing business relationship with customers through proactive, open, responsive, and collaborative account management
  • Provide customer support, upselling, and technical assistance
  • Carry out special projects as assigned
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