Service Account Manager

Prime Partners
Atlanta, GA
Category Engineering
Job Description
Role Overview

The Service Account Manager is a critical client-facing role responsible for managing long-term service and maintenance relationships within the building automation space.

What You Will Do

Manage client relationships, coordinate service delivery, maintain system performance, and implement energy-saving strategies.

Why It Might Be a Fit

This position is ideal for someone with experience working for temperature controls contractors who is looking to move from fieldwork into a process-driven, office-based support role.

Requirements

  • Hands-on experience in temperature controls or building automation systems
  • Familiarity with Delta, Alerton, and Tridium Niagara N4 platforms
  • 5+ years in commercial HVAC controls or automation
  • Engineering degree or relevant technical background
  • Strong communication, organization, and customer service skills
  • Proficiency in Microsoft Office, SharePoint, and CRM systems

Benefits

  • Medical, Dental, and Life Insurance
  • Paid Vacation, Sick Time, and Holidays
  • Long-Term Disability Coverage
  • 401(k) with Company Match
  • Educational Assistance
  • Company-Sponsored Events & Community Initiatives
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