Service Admin

HTI
Any Location, IN
Job Description
We are looking for a highly organized and customer-oriented Service Administrator to join our team. The Service Administrator will be responsible for handling administrative tasks related to customer service, including managing service schedules, maintaining accurate records, processing invoices, and ensuring smooth communication between customers and the service team.

Requirements

  • High school diploma or equivalent required.
  • Associate's degree in business administration or a related field is a plus.
  • Minimum of 2 years of experience in an administrative or customer service role, preferably in a service department or similar environment.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both verbal and written.
  • Proficiency with service management software, Microsoft Office Suite, and other basic office tools.
  • Ability to work under pressure and meet deadlines while maintaining attention to detail.
  • Basic understanding of service processes and customer service principles.
  • Problem-solving skills and the ability to handle customer complaints professionally.

Benefits

  • Medical insurance (three plan offerings to fit your needs)
  • Participate in HTI’s Wellness Discount to save on monthly medical contributions
  • Free virtual medical and behavioral healthcare through Teladoc
  • Dental and vision insurance
  • Safe Harbor 401k plan with company match
  • Company-paid life and long-term disability insurance
  • Industry-standard paid-time-off and paid holidays
  • Parental and bereavement leave
  • Employee Assistance Program
  • Rewards and recognition program
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