Service Advisor - LHM Southwest Hyundai

Asbury Automotive
Albuquerque, NM
Category Customer Service
Job Description
Asbury Automotive Group is seeking a Service Advisor to provide exceptional guest experiences, develop talent, and innovate in the automotive industry. The Service Advisor will be the face of the dealership for service customers, promoting customer satisfaction and retention.

Requirements

  • Greet customers in a timely, friendly manner
  • Actively promote and build rapport with the customer
  • Advise customers on the care and the value of maintaining their vehicles
  • Generate and provide customer with a complete and accurate estimate of repair
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls
  • Maintain and schedule service appointments
  • Follow prescribed procedures for customer post follow-up

Benefits

  • Paid holidays
  • Paid time off
  • Paid training
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Learning, Tuition Assistance and Career Development
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