Role OverviewThe Service Advisor serves as the primary point of contact between customers and the service department, delivering an exceptional customer experience while ensuring vehicle service needs are accurately identified and communicated.
What You Will Do
This role is responsible for greeting customers, preparing repair orders, explaining recommended maintenance and repairs, coordinating with technicians, providing timely updates, and ensuring repairs are completed efficiently and accurately.
Why It Might Be a Fit
The ideal candidate is customer-focused, organized, thrives in a fast-paced environment, and is committed to delivering an exceptional ownership experience from vehicle drop-off through delivery.
Requirements
- customer-focused
- organized
- thrives in a fast-paced environment
- committed to delivering an exceptional ownership experience
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