Role OverviewThe service department at Advantage Truck Group is looking for a self-motivated individual to contribute to the operations of a busy heavy truck service department. The role involves being a positive first point of contact for customers, clearly listening and understanding their vehicle needs, and communicating with technicians to ensure accurate repairs.
What You Will Do
The main day-to-day responsibilities include writing up customer vehicle problems accurately, communicating with customers throughout the repair process, and maintaining a professional manner at all times.
Why It Might Be a Fit
The ideal candidate will have outstanding customer service and communication skills, a professional appearance and work ethic, and a positive attitude with a sense of urgency. They will also be able to multi-task and have great customer service skills.
Requirements
- 1 year of Service Advisor experience
- Outstanding customer service and communication skills
- Professional appearance and work ethic
- Positive attitude with a sense of urgency
- Ability to multi-task
- Heavy Duty truck experience preferred
- Valid Driver's License
Benefits
- FULL BENEFITS DAY ONE
- Medical, dental and vision insurance
- Short and Long Term Disability - Company paid
- Life Insurance - Company paid
- Paid time off - 15 days* during first year (*prorated to hire date)
- Paid holidays - 7 per year
- 401K with 4% match
- Annual safety shoe allowance
]]>