Role OverviewMercedes-Benz of Austin is hiring a Service Advisor to greet customers, determine the type of service required, and prepare repair orders. The Service Advisor will advise customers on necessary service for routine maintenance, help identify mechanical problems, and recommend corrective procedures.
What You Will Do
The main day-to-day responsibilities include preparing repair orders, explaining work performed and charges to customers, handling customer complaints, and maintaining high customer satisfaction standards.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, be comfortable being on their feet all day, and be driven in sales and customer satisfaction. The company offers a competitive salary, benefits, and opportunities for growth and development.
Requirements
- Ability to read and interpret documents
- Professional appearance and demeanor
- Punctuality in reporting to work
- Comfortable being on your feet all day
- Valid driver's license for at least 1 year
- Age 18 or older
Benefits
- Commission based salary
- Ability to make $60k - $80k+
- Employer Paid Dental Insurance
- Employer Paid Life Insurance
- Employer Paid Medical Insurance
- Employer Paid Health Savings Account Contribution
- Employer Paid Wellness Clinic
- Employer Paid Flu Vaccinations
- Employer Percentage Matching for 401k
- Employer Paid Parental Leave
- 5 Paid Bereavement Leave Days/Year
- 5-24 Paid Time Off Vacation Days/Year
- Annual Christmas Bonus
- Annual Christmas Party
- Annual Employee Appreciation Dinner
- Employee Vehicle Purchase Program
- Employee Discounts on Collision Repair, Parts, and Service
- Bi-Weekly Pay Periods
- Paid Holidays (Thanksgiving, Christmas & New Years)
- Employer Paid Lunches Every Saturday
- Employer Paid Lunches/Dinners - Special Occasions
- Access to In-House Insurance Agency
- Access to In-House Marketing Agency
- Voluntary Life Term and Whole Insurance
- Voluntary AFLAC Supplemental Coverages
- Voluntary Vision plan
- Pet Insurance
- Legal Shield
- $200 Donation to Charity of Your Choice
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