Role OverviewWe are looking for a Service Advisor to join our team in San Leandro, CA. As a Service Advisor, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, while providing an excellent experience for our customers.
What You Will Do
You will oversee service and warranty work orders, assist in shop workflow, check-in equipment for repair, and assist customers. You must love working in a team, be customer service focused, and have a winning attitude.
Why It Might Be a Fit
This role is ideal for someone who loves working with a wide variety of people, building relationships with customers, and solving problems. You must be able to adapt to changing priorities and balance several projects at once.
Requirements
- Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs
- Excellent customer relations and communication skills
- Ability to perform at a high level in a fast-paced and team-oriented environment
- Mechanical aptitude is a plus
Benefits
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance
- Short- and Long-Term Disability Insurance
- Employee Assistance Program
- Online and Instructor-Led Training
- Tuition Reimbursement for Training Programs
- Progressive Vacation Plans
- Sick Leave
- Paid Holidays
- Advancement opportunities
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