Service Advisor

Lithia & Driveway
Any Location, TN
Category Customer Service
Job Description
Role Overview

As a Service Advisor, you will be responsible for initiating automotive services and repairs, communicating with customers and technicians, and administering manufacturer warranties. You will work in a team-focused environment, providing exemplary customer service and maintaining customer records.

What You Will Do

Develop estimates, write repair orders, and communicate with customers about service needs and expenses. Administer manufacturer warranties and keep customers informed of service specials and completion times.

Why It Might Be a Fit

We are looking for a team player with basic mechanical understanding of an automobile, a valid driver's license, and Toyota and CDK experience. You will have opportunities for professional growth and development through our Lithia Learning Center.

Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • Toyota and CDK experience

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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