Role OverviewThe Service Advisor will generate, monitor, and close all repair orders, assist the Service Manager in managing Service Department records and files, and coordinate with customers to ensure timely and competent relations.
What You Will Do
Responsibilities include coordinating customer contact, generating and maintaining work orders, calculating labor charges, reconciling repair orders, and promoting sales of labor, parts, and accessories.
Why It Might Be a Fit
The ideal candidate will have strong organizational, communication, and time management skills, exceptional phone and customer service skills, and the ability to identify and meet customer needs and requirements.
Requirements
- Ability to read and comprehend English instructions and information
- High school diploma or equivalent
- Working knowledge of all heavy truck repair methods
- Ability to identify and meet Customer needs and requirements
- Hard worker and self-starter
- Problem solver
- Organizational, communication, and time management skills
- Exceptional phone and customer service skills
Benefits
- Comprehensive Health and Dental insurance
- Flexible Spending Accounts (FSAs) with FLEX Card
- Group Life Insurance
- Short Term & Long-Term Disability Insurance
- Voluntary Life Insurance
- Corporate Holidays
- Paid Vacation and Personal Leave
- 401(k) plan with company match
- Voluntary Supplemental Insurance plans
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