Role OverviewAs a Service Advisor, you'll be the connection between our customers and expert technicians, helping to keep heavy-duty trucks moving while delivering exceptional service every step of the way. You'll thrive in a fast-paced environment, enjoy solving problems, and love helping people.
What You Will Do
Deliver a friendly, professional experience for every customer from check-in to vehicle pickup, listen to customer concerns, create accurate repair orders and service estimates, inspect vehicles, and document service needs clearly and efficiently.
Why It Might Be a Fit
If you have a great attitude, strong communication skills, and a willingness to learn, this is the opportunity you've been looking for. We'll provide the training, tools, and support you need to build a rewarding career with a company that invests in your success.
Requirements
- High school diploma or GED required
- Valid driver's license with a good driving record required; CDL preferred
- 3+ years of experience in the light- and/or heavy-duty truck industry or related field
- Strong communication and customer service skills
- Basic computer proficiency
- Knowledge of truck repair, maintenance, and service operations preferred
Benefits
- Career Paths
- Network of 30 Dealerships
- Disability Insurance
- Paid Time Off
- Nextran Paid Life Insurance
- Medical and Dependent Care FSA
- 401(k) Retirement Plan with Match
- Company-Paid Holidays
- EAP
- Great Medical, Dental, & Vision Benefits
- Social Responsibility Opportunities
- 28+ Years of Industry Experience
- Professional Growth
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