Service Advisor

Parks Automotive Group
Huntersville, NC
Category Customer Service
Job Description
Role Overview

As a Service Advisor, you will schedule appointments, meet with customers, and utilize technology to perform service SOPs. You will work with customers and technicians to identify necessary services and advise on costs. You will also establish positive relationships with customers and meet dealership standards.

What You Will Do

Your main responsibilities will include scheduling appointments, performing walkarounds, executing service SOPs, and presenting soft sale menu items. You will also work with customers and technicians to identify required maintenance and advise on necessary services.

Why It Might Be a Fit

We are looking for someone with experience as a Service Advisor, sales experience, and a high school diploma or equivalent. You will need to establish positive relationships with customers, meet dealership standards, and work with a team to identify necessary services.

Requirements

  • Experience as a Service Advisor is preferred
  • Sales experience
  • High school diploma or equivalent
  • Professional personal appearance
  • Authorized to work in the USA
  • Pass pre-employment testing, including background checks, MVR, and drug screen
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