Role OverviewJoin the Transwest Team as a Service Advisor, working in a leading provider of top-quality commercial trucks and transportation solutions. The role involves actively listening to customers, preparing service orders, and communicating with customers and the foreman as needed.
What You Will Do
Responsibilities include creating descriptions of problems or services needed, preparing service orders, engaging in upsells and promotions, and presenting repair orders to the Foreman for dispatch.
Why It Might Be a Fit
The ideal candidate will have excellent written and verbal communication skills, multitasking skills, customer service skills, and conflict resolution skills. They will also be able to work any shift if needed and pass a post-offer background check, physical, and drug screen.
Requirements
- High school diploma or equivalent
- Valid driver's license and MVR in good standing
- Excellent written and verbal communication skills
- Multitasking skills
- Customer service skills
- Conflict resolution skills
- Detail oriented
- Quick thinking
- Emotional intelligence
- Computer efficiency
Benefits
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(K) with company match
- HSA and/or FSA
- Paid time off, sick time, and company-paid holidays
- Employee car discount program
]]>