Service Advisor

Go Auto
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

As a Service Advisor, you're the first point of contact and a trusted guide, helping customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back. You'll work in a busy dealership with a team-driven environment and a ton of opportunity for growth.

What You Will Do

Welcoming customers and guiding them through the service process with clear, friendly communication, collaborating with techs to ensure repairs are done right the first time, managing service schedules and follow-ups, and building long-term customer relationships.

Why It Might Be a Fit

You'll love the consistent hours, great pay, real time off, top-tier benefits, career growth, and learning & development opportunities. You'll also enjoy a Promote from Within culture and access to ongoing training and certifications.

Requirements

  • Experience in automotive service, customer service, or sales
  • Strong communication and problem-solving skills
  • A calm, professional approach
  • Passion for vehicles and a desire to keep learning

Benefits

  • Consistent hours
  • Great pay ($19-$20 / hour WITH bonuses)
  • Real time off (one week of vacation time after the first year, two weeks after two years, and three weeks after five years)
  • Top-tier benefits (health and dental for you and your family)
  • 401K
  • Ongoing training, certifications, and access to Go Auto U
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