Role OverviewAs a Service Advisor, you will be the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. You will own our customer's experience in the service lane and provide concierge support for all owner inquiries.
What You Will Do
Your responsibilities will include overseeing the flow of the Drive Lane, ensuring customers receive prompt, courteous, and effective service, and providing concierge support for all owner inquiries. You will also schedule service appointments, obtain customer history and vehicle data, and document customer's vehicle needs accurately.
Why It Might Be a Fit
We are looking for someone with an organized and friendly personality, demonstrated ability to manage others, time management skills, and fantastic communication skills with customers. Previous dealership service advisor experience is preferred.
Requirements
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with customers
- Previous dealership service advisor experience preferred
Benefits
- Full complement of health insurance benefits
- Paid Time Off in first year of employment
- Paid Holidays
- Paid Parental Leave
- 401(k) with Company match
- Company-paid short term disability and workers' compensation
- Company-paid term life insurance
- Competitive Pay Plan
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