Service Advisor

SkipperBud's
Any Location, WI
Category Customer Service
Job Description
The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers, including scheduling and distribution of work, determining repair times, and promoting additional labor services and parts sales.

Requirements

  • Assist Service Manager in day-to-day operations
  • Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine repair times
  • Promote the sale of additional labor services, parts and accessories
  • Communicate with customers during repairs and coordinate customer pick-up
  • Finalize and invoice work orders
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