Service Advisor

Allegiance Trucks
Any Location, MA
Category Customer Service
Job Description
Welcome to Allegiance Trucks, where our dedication to service fuels every mile. We're a leading truck dealership group providing exceptional support to the Northeast's essential trucking community.

Requirements

  • Managing and overseeing the shop's workflow and schedule.
  • Calling customers to advise them about service changes or delivery times.
  • Coordinate with service team about parts ordering and ensuring parts are available when needed.
  • Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require
  • Check on progress of repairs throughout the day.
  • Handle telephone inquiries regarding inbound work and work in process.
  • Review repair orders to ensure that work is completed.
  • Assist with other projects as needed

Benefits

  • Competitive starting pay
  • Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
  • Generous Paid Time Off policy, including vacation, sick time and floating holidays
  • 401(k) with Company match
  • Support and encouragement for your continued advancement with additional training
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