Service & Aftersales Manager

Requirements

• 4+ years of experience in vehicle service, aftersales, warranty, or technical operations for motorcycles, scooters, e-bikes, or automotive products.
• Strong hands-on mechanical and diagnostic skills, with the ability to learn new platforms quickly.
• Experience owning warranty decisions and service processes end to end.
• Comfort working cross-functionally with CX, Engineering, Quality, Product, and Supply Chain teams.
• Strong organizational skills and comfort building documentation and repeatable processes.
• Willingness to be hands-on early and grow into broader ownership over time.