Role OverviewCandidates will receive a mix of both inbound and outbound calls, with inbound being majority of phone traffic. Responsibilities include appointment setting and customer service.
What You Will Do
Ask customers qualifying questions to uncover needs and direct calls appropriately, make service appointments, provide reporting to dealership management, and meet department objectives.
Why It Might Be a Fit
Excellent opportunities for advancement, growth, and professional development.
Requirements
- Preferred call center experience
- Strong understanding of performance-based initiatives
- Proficient in MS Word, MS Excel, and have a solid background in all MS Office products
- Must be self-motivated and detail oriented
- Must have strong verbal and written communication skills
- Ability to learn new software programs and systems quickly
- Ability to multi-task
- Time management skills
- High School Diploma or GED is required
Benefits
- Opportunities for advancement
- Full time 40 hours a week
- Medical/ Dental/ Life Insurance
- 401K
- Holiday bonus plan
- Leadership skills
- Life-changing career opportunities
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