Service BDC Associate - North Central Ford

Sonic Automotive
Richardson, TX
Category Customer Service
Job Description
Role Overview

The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.

What You Will Do

Respond to internet inquiries, generate service appointments, conduct phone surveys, and perform other job-related duties.

Why It Might Be a Fit

The role requires excellent verbal and written communication skills, strong MS Office Suite computer skills, and ability to work independently and as part of a team in a fast-paced environment.

Requirements

  • Excellent verbal and written communication skills
  • Strong MS Office Suite computer skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to work in a call center environment
  • Strong organizational and time management skills
  • Ability to read and comprehend rules, regulations, policies and procedures

Benefits

  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits
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