Service Center Coordinator - Full Time - Susanville, CA

Main Salvation Army
Susanville, CA
Category Customer Service
Job Description
The Service Center Coordinator will develop and maintain a ministry of service and actively promote the structure and identity of The Salvation Army and its mission. They will manage and supervise The Salvation Army's daily social service assistance programs within their community.

Requirements

  • Represent The Salvation Army within the faith-based community
  • Provide assistance within the guidelines of The Salvation Army, including referrals to other faith-based resources as needed
  • Maintain and inventory all Salvation Army equipment and supplies
  • Keep and compile accurate records ensuring that reporting and record-keeping follow policy and procedure
  • Answer incoming telephone calls, assisting the caller with information, referrals and appointments as needed
  • Maintain a clean, uncluttered, and safe office and storeroom environment
  • Interview and assist clients within the guidelines of each assistance program
  • Attend meetings and collaborate with other community agencies and resources to ensure knowledge of their programs to provide referrals and avoid duplication of services
  • Seek, obtain, and maintain vendor relationships to assist clients
  • Develop, coordinate and participate in seasonal distributions including, but not limited to, holiday food & toys, back to school and summer camp for children and adults
  • Organize and maintain an ongoing pantry of food items within guidelines
  • Recruit, train and manage volunteers to assist with the center programs and special events
  • Recruit, develop and maintain an active Advisory Board
  • Assist Field Representative with identifying and applying for local sources of grants, in-kind donations and other income to ensure the financial stability of the Service Center
  • Work with the Public Relations Director and the Field Representative to properly promote programs and respond to questions from the public on various media platforms
  • Act as The Salvation Army representative for the local community
  • Submit copies of all public relations interviews, newspaper stories, and other materials to the Divisional Headquarters, ensuring any required paperwork is complete and on file
  • Seek out sources of non-cost publicity for the center and its activities, maintaining positive media relationships
  • Attend meetings and present program information to volunteer groups, local churches, service clubs, businesses, community meetings, and others
  • Assist in the work and ministry of EDS as needed
  • Travel is necessary including local meetings, presentations, special events, off-site multi-day training and general office duties
  • Perform other duties not necessarily mentioned above but may be requested to ensure the overall success of the Service Center and The Salvation Army

Benefits

  • Paid time off
  • Health insurance
  • Retirement plan
  • Life insurance
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