Service Contract Administrator

TRG
Any Location, OH
Category Customer Service
Job Description
Processes new customer service contract orders and renewals, verifies serial information, and manages contract records. Communicates effectively with various departments to resolve customer issues.

Requirements

  • At least two years' experience in service or contract administrator role
  • High school diploma required, Associate degree preferred
  • Demonstrated communication and customer service skills
  • Accuracy and attention to detail required
  • Advanced analytical and research skills
  • Superior organization skills
  • Exceptional clerical skills
  • Working knowledge of standard office productivity software
  • Familiarity with NetSuite and/or ServiceNow preferred
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