Role OverviewPavion is seeking a Service Coordinator I to join their security business unit. The role involves coordinating service requests, scheduling, and dispatching personnel. The coordinator will also provide updates to customers and track open service calls.
What You Will Do
Perform intake, scheduling, service quoting, part ordering, tech coordination efforts, handle incoming service requests, provide updates within the service portal, and track open service calls.
Why It Might Be a Fit
The ideal candidate will be a champion for customers, comfortable working across all functions and departments, and able to utilize various methodologies to research and resolve issues.
Requirements
- High school diploma
- Proficient in Microsoft Office Suite
- Able to redirect and pivot based on changes in projects and tasks assigned
- Able to multi-task and work under tight deadlines
- Able to work in high pressure environments
- Excellent time management and organizational skills
- Able to coordinate multiple customer strategic needs and initiatives
Benefits
- Comprehensive benefits package
- Hourly pay range of $20.00-$25.00 per hour
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