Role OverviewThe Service Coordinator will support the Service Team by helping keep their calendars full, assisting customers with questions and concerns, and creating a remarkable experience from the first phone call through the completed appointment.
What You Will Do
Answer incoming calls, make outbound calls, schedule service appointments, troubleshoot concerns, and maintain accurate customer information.
Why It Might Be a Fit
The ideal candidate is friendly, confident, and comfortable speaking with customers, organized, calm under pressure, and able to make customers feel heard.
Requirements
- Previous customer service experience
- Call-center, scheduling, or data-entry experience
- Experience handling difficult conversations or de-escalating customer concerns
- Spanish-speaking applicants are encouraged to apply
Benefits
- Medical / Dental / Vision insurance
- Working for a FUN company
- Life insurance
- Health Savings Account
- 401(k) with company match
- Paid time off
- Paid holidays
- Ongoing training and professional development
- Career advancement opportunities
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