Role OverviewThe Service Coordinator will be responsible for receiving incoming service calls from customers, interacting/scheduling with service technicians, preparing customer proposals, and facilitating service billing.
What You Will Do
The Service Coordinator will receive service calls, process work orders, maintain Planned Maintenance agreements, handle special billing needs, and maintain an accurate database.
Why It Might Be a Fit
The ideal candidate will have high school diploma or equivalent, minimum 2 years' experience in customer service, and proficiency with MS Office and CRM computer programs.
Requirements
- High School Diploma or equivalent
- Minimum 2 years' experience in customer service
- Billing experience preferred
- Verbal and written communication skills
- Proficiency with MS Office (Word, PowerPoint, Excel, Outlook) and CRM, computer programs
Benefits
- Generous PTO
- 8 paid holidays
- 401(k) w/ match
- Comprehensive medical benefits
- Dental plans
- Vision coverage
- Opportunities for advancement
- Ongoing professional development
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