Role OverviewThe Service Coordinator plays a critical role on our Operations team, coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians.
What You Will Do
Manage the service schedule for a specific geographic region, coordinate up to 10 technicians, optimize daily productivity, and apply strong customer service skills to handle client interactions.
Why It Might Be a Fit
The role offers a clear path for advancement into Project Management, Operations Management, Analysis, or Sales, and requires a willingness and ability to learn new technology, strong interpersonal and persuasive abilities, and a customer-focused approach.
Requirements
- College degree or Two or more years of experience in customer service, project coordination, or facility services
- Willingness and ability to learn new technology
- Strong interpersonal and persuasive abilities
- Customer-focused, professional approach to every interaction
Benefits
- Competitive salary
- Performance-based bonuses
- Flexible dress code
- People-focused culture
- Access to leading-edge web-based productivity tools
- Comprehensive medical, dental, and vision coverage
- Participation in our Fidelity 401(k) plan with a company match
- Company-paid life insurance policy of $50,000
]]>