SERVICE DESK ASSOCIATE

Von Maur
Louisville, KY
Category Customer Service
Job Description
As a Service Desk Associate, you will provide customer service and support in a fast-paced department, impacting several areas of store services. You will be responsible for greeting customers, answering phone calls, providing charge account services, preparing customer purchases, and maintaining a clean and organized department.

Requirements

  • Greet people sincerely, be friendly and thank every customer
  • Answer a multi-line telephone
  • Provide customer charge account services
  • Prepare, box, and wrap customer purchases and online orders
  • Calculate service desk and store cash work
  • Maintain a clean and organized department
  • Be available to work day, evening, and weekend shifts

Benefits

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy
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