Service Desk

Planet Fitness
Any Location, MD
Category Customer Service
Job Description
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.

Requirements

  • High School Diploma or G.E.D.
  • Previous customer service and/or sales experience
  • Previous cleaning/maintenance experience
  • Basic computer literacy
  • Excellent phone, communication, and interpersonal skills
  • Accuracy with numbers
  • Ability to follow directions
  • Ability to work well independently and with others
  • Positive attitude and willingness to help others
  • Ability to maintain composure in difficult situations
  • Ability to recognize and learn from mistakes

Benefits

  • Positive and professional environment
  • Growth Opportunities
  • Competitive pay
  • 401K Retirement Fund
  • Regular involvement in community outreach events
  • Free employee Black Card Membership
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