Service Desk Professional

NRG Energy
Any Location, TX
Job Description
NRG is seeking a Service Desk Professional to help users resolve issues with computer hardware or software. The ideal candidate will have good technical knowledge, effective communication skills, and a customer-oriented approach.

Requirements

  • High school diploma or GED
  • 3-5 years of relative experience
  • Ability to work independently and in a team environment
  • Ability to work under time pressure while maintaining a customer service attitude
  • Experience in troubleshooting hardware, software, and network connectivity issues

Benefits

  • Dynamic work environment
  • Unified and inclusive culture
  • Company programs for skill development
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