Service Desk Technician

Computer Enterprises Inc
Columbia, SC
Job Description
Service Desk Technician will monitor, manage, and maintain computer systems for multiple clients, providing remote and on-site support.

Requirements

  • Administration of Windows servers in SMB environments
  • Batch and PowerShell scripting
  • Server deployments and migrations
  • Group Policy creation and maintenance
  • Configuration and deployment of SMB class routers, switches, and access points
  • Configuration and troubleshooting of site-to-site VPN connections
  • Monitoring and maintenance of network attached devices such as NAS devices, printers, and camera systems
  • Provide remote support for desktops, laptops, printers, servers, and other computer-related devices
  • Provide on-site support at client locations
  • Handle Level 2 Service Desk support using the ITSM Tool Team Dynamix
  • Support enterprise-level Windows 10-11 environments

Benefits

  • Optional medical
  • Dental
  • Vision
  • 401(k) match
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