Role OverviewThe Service & Engagement Team Leader is responsible for leading a team of hourly team members, ensuring guest experience commitments, and delivering sales goals. The role involves consistently delivering guest experience commitments, ensuring every team member understands and consistently delivers on Target's guest experience commitments, and actively observing and providing feedback to team members.
What You Will Do
A typical day will involve consistently delivering guest experience commitments, ensuring every team member understands and consistently delivers on Target's guest experience commitments, actively observing and providing feedback to team members, reviewing area guest, financial, and team outcome metrics, and identifying opportunities to improve.
Why It Might Be a Fit
This role is suitable for individuals who enjoy interacting and helping others, thrive in a fast-moving and physically demanding environment, and are open to working a variable work schedule with varying hours, days, or shifts.
Requirements
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently and with a team
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits
- Comprehensive health benefits
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
- Dental insurance
- Vision insurance
- Life insurance
]]>